Read the Triton Survey here, comments from participants follow:
Make crew feel important, respected and appreciated.
Be open and honest with crew. Secrets and information withholding creates barriers and rumors.
If it is important to a crew member, it is important to the captain.
Some people just don’t have the patience to listen or learn.
If there are any problems with crew, don’t waste time addressing the problems. Never put off until tomorrow what can be done today.
1) Stay two steps ahead; 2) share the information, plans or vision; 3) teach the specific skills; 4) encourage, listen to, and seriously consider all feedback; 5) respect the individual, even when they slip up.
Lead by example. Compliment on a job well done. Keep criticism private and constructive.
Always be willing to do whatever you ask of a crew member. Lead by example. At the end of the day, we are all equal people just here for a short visit. Be kind and smile a lot.
Accept different approaches and outcomes, even sometimes less than perfection. In other words, be tolerant.
Praise as a group, but give meaningful criticism individually. A good leader must always balance praise and criticism.
Leadership is learned in class, acquired through mentoring and perfected with experience.
Good leadership takes time and a good leader must be willing to invest the time with his crew. Treating everyone “the same” sounds good, but is probably the most unfair thing a good leader can do, because each of your crew has a different level of skills, a different level of work ethic, and their personal goals are seldom in perfect alignment with each other. A good leader adapts to each crew member’s individual traits, tailoring his approach to bring out the best in that particular crew member.
It’s not a democracy nor is it a dictatorship. You need the crew’s respect and you have to have confidence in your ability to lead them so they will follow you. You have to listen and be fair in dealing with your crew. Treat them like you want to be treated.
Stop having the God complex and get back to the basics of being human.