Excuse me, but stand-up crew don’t make excuses
Take this leadership lesson from Paul Ferdais, Triton leadership columnist and coach.
With the hectic pace of the boat show upon us, how do we hold ourselves and our team members accountable for the many tasks we need to accomplish? Being accountable means taking responsibility for our actions and the outcomes. There are many components to accountability, but let’s focus on the two main ones: responsibility and excuses.
When you accept responsibility when something goes wrong instead of trying to blame or hide behind other people, you demonstrate you know how to be accountable.
The second component of accountability is not making excuses. Never use an excuse as a reason why you aren’t performing at your absolute best. Never say it’s not your job, it’s someone else’s fault, or you would have done something if not for the problem you experienced.
Holding people accountable for results is not about laying blame or being accusatory. Instead, ask questions to get to the bottom of any issues you encounter. A leader who asks questions and avoids accusations builds trust and safety with his or her crew.
Paul Ferdais writes the Taking the Helm column each month in The Triton. A former chief officer, he is CEO of The Marine Leadership Group, which delivers leadership training workshops and coaching for crew.