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May is traditions month, it seems. We’re going back to ISS GMT for Triton Networking on the third Wednesday in May. All yacht captains, crew and industry professionals are welcome to join us on May 17 at ISS GMT’s offices off 17th Street in Ft. Lauderdale from 6-8 p.m.
Until then, learn more about marine travel specialists ISS GMT from the yacht division team, Sales Manager Laurence Carlier and Sales Coordinator Shawn O’Brien.
Why use ISS GMT versus Skyscanner or Expedia?
ISS GMT holds private marine contracts with airlines worldwide. These contracts are negotiated one-way airfares that are completely refundable and changeable. In addition to those contracts, we also have access to the regular restricted airfares that are found on Skyscanner or Expedia, plus low-cost carriers not listed in either database.
Having access to all three types of airfares puts us in the position to offer the best routes at the best price for our clients. A key benefit and difference with the marine fares is we can book and hold courtesy reservations without the passenger having to purchase the ticket immediately.
Because marine fares are issued as one-way tickets, travelers can customize the itinerary point to point, mixing different airlines. If a change is needed on one segment, we don’t have to reissue the entire ticket.
In building our relationships, we create individual traveler profiles to house passports, contact details, frequent flyer memberships and personal preferences so once a customer is in the system, there’s no need to provide all that information again the next time unless it needs to be updated.
Can marine airfares be booked in advance?
Yes, marine airfares can be booked in advance, but they do not have to be booked in the same way that regular, published fare tickets are. They do not require advance purchase. In fact, we are able to secure these fares and issue tickets until about three hours prior to flight time (owing to airline check-in policies).
We do recommend, however, that when the yacht season changes and known crew rotations are pending, it’s wise to get courtesy reservations in place since it gives them the increased checked-baggage allowance. It’s always easier to change existing reservations later than start from square one at the last minute when seats may not be available.
The same is true for brokers attending trade shows, surveyors traveling to shipyards, or personnel attending training courses/licensing exams or anything similar that is industry or yachting related.
What’s new at ISS GMT?
We’ve designated a private yacht team to strengthen the familiarity our clients have with the staff, which also reciprocates as our staff learns the personal preferences, patterns and nuances of our clients.
At the request of our clients, we’ve implemented a dedicated in-house private air charter division, staffed by experts who already have the relationships and knowledge of the FBOs to book everything from heli-ops to turbo props, light jets, BBJs and 777s, cargo aircraft as well as medevac and air ambulance services worldwide. An associated division was acquired for humanitarian and missionary travel, including disaster relief flight services.
ISS GMT is “always open”. How does that work?
Yachting is anything but a 9-5, Monday-Friday industry. Our operations are around the clock, 24/7/365, just like our clients. So whether it’s a Wednesday morning, Sunday night or Christmas Eve, we’re here for our clients. Our agents are located in our Ft. Lauderdale headquarters as well as stationed remotely in other parts of the United States, Canada and Europe and can be reached using a single phone number or email, as well as live chat or any of the VOIP phone numbers listed on our website.
ISS GMT is hosting Triton Networking on the third Wednesday in May (May 17) in the parking lot of its building at 1800 S.E. 10th Ave. in Ft. Lauderdale (33316). The folks at Marsh McLennan Insurance will be helping with the event. No RSVPs are required; just bring business cards to network and meet new people.
For a map, click here.