Leads efforts to provide the highest level of service possible to yacht owners and their vessels. Responsible for sales and service efforts to achieve yard and company goals. Act as principle point of contact for all customer needs within the yard. Monitor service efforts to ensure quality and on-time delivery. Lead billing and collections process for clients.
• Identify maintenance and customer service needs to define scope of work.
• Prepare, track, and manage correct invoicing to customers including accounts receivables.
• Produce estimates for service requests and achieve customer approval with a reasonable delivery date.
• Schedule manpower and equipment while considering project budgets.
• Salary Position
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