KVH introduces business class

Jan 28, 2013 by Guest Writer

Rhode Island-based KVH Industries has launched unrestricted rate plans featuring business class service for its mini-VSAT broadband network.

Designed to meet the demand for maritime connectivity, KVH’s new service provides unrestricted, prioritized, multi-megabit service with access to all Internet applications and protocols, including streaming media formats, popular voice-over-IP (VoIP) services such as Skype, and rich media Web sites.

This service, traditionally only available with dedicated satellite capacity and used exclusively by high-end cruise ship or megayacht customers, is competitively priced with other shared maritime VSAT services, but delivers faster service and a better user experience.

“The launch of our new Business Class Service culminates a two-year initiative to upgrade our network, increase our capacity, integrate network management capabilities into our core product offering, and devise unrestricted rate plans that provide unprecedented performance while also being cost effective,” said Brent Bruun, executive vice president of KVH’s Mobile Broadband Group. “In the past five years there has been an 18-fold increase in the use of mobile data, while more than half of all Internet traffic is now video. There are more than 700,000 apps for iPad, iPhone, and Android devices, millions of which are sold every year.

Connectivity services that don’t embrace these new technologies will not be able to keep up with the new cloud-based services and other exciting innovations we are sure to see in coming years.”

KVH’s new usage-based rate plans provide a defined amount of data in a monthly package and give the customer the opportunity to buy more service if the package threshold is exceeded during the month. With these new plans, KVH monitors usage and can add satellite capacity as required. With bundles from 5 GB to 40 GB and additional gigabytes for $200, these new plans are faster than comparably priced fixed rate plans and offer speeds as high as 4 Mbps.

To support the service, KVH has incorporated the features of its CommBox Ship/Shore Network Manager into the belowdecks unit of its new TracPhone V7-IP and TracPhone V11 products. On many vessels with VSAT, crew use accounts for 85-90 percent of bandwidth consumed. KVH also offers Internet café and VoIP calling card services to help crew self-manage their use.

In other news, KVH also recently announced it has doubled capacity of its mini-VSAT broadband network for the Caribbean.

The increase was provided as part of the ongoing global network upgrade involving deployment of Variable Coding, Spreading, and Modulation (VCSM) technology provided by ViaSat, KVH’s partner in the mini-VSAT broadband network.

This was the second major upgrade to the network in less than a month, following improvements that increased the capacity in Europe by more than 60 percent.

For more information, visit www.kvh.com.