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New NOAA system facilitates contact

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ASSIST, a new system launched by NOAA this month, makes it easier to submit questions or report nautical chart errors to NOAA’s Office of Coast Survey.

ASSIST replaces IDMS, the Coast Survey’s Inquiry and Discrepancy Management System – a database that collected almost 20,000 comments, inquiries and discrepancy reports since 2008.

With a mobile-friendly design and improved user interface, ASSIST allows access from any device, streamlines the internal Coast Survey workflow, and enables faster response to customers.

Features include the ability to:

  • Tag a submission on a NOAA chart, map or satellite imagery.
  • Enter reports from a cell phone or other mobile device.
  • Comment or report an error using a single form. 

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