Feadship has recently created Feadship Refit & Services, a company responsible for implementing the company’s new customer support strategy, My Feadship. The My Feadship program includes extending all services previously offered by the individual Feadship yards to the new Feadship Services Network – a partnership with four yards: Rybovich in the United States; Amico & Co. in Italy; Monaco Marine in France; and MB92 in Spain.
“These yards have been chosen because of their excellent reputation and the fact that Feadship has successfully worked with them on previous Feadship refit and maintenance projects,” stated Pier Posthuma de Boer, director of Feadship Refit & Services.
Work done at the network yards is recognized in the new Feadship Authentication Certificate. New builds will be given a certificate at launch, and documentation can be updated after maintenance and service work has been carried out at the network yards and quality levels arep approved. Existing Feadships can invite a survey team to inspect and confirm that the Feadship standard has been met over recent years.
“This official stamp of approval will have obvious implications for later resale value and also give a guarantee to buyers of pre-owned Feadships that they are investing in true brand value,” Posthuma de Boer stated.
Feadship Refit & Services will also oversee all after-sales activities, according to Posthuma de Boer. An annual support package offering training for crew is also available.
For more information, visit www.feadship.nl.