Stew Cues: Priceless collectibles on board require special care
Stew Cues: by Alene Keenan People collect things. People on yachts gather expensive things, and we take care of them. Porcelain, ceramics and art glass are …
Alene Keenan
Alene Keenan has been a megayacht stew for more than 20 years. She teaches at MPT in Ft. Lauderdale and offers interior crew training through her company, Yacht Stew Solutions (www.yachtstewsolutions.com). Download her book, The Yacht Service Bible: The Service Manual for Every Yacht, on her site or amazon.com.Author Archives
Stew Cues: Advance service skills with detailed knowledge of menus
Stew Cues: by Alene Keenan Learning is one of the most important activities of your life. Most stews reach a point where they want to learn more sophisticated …
Stew Cues: Mistakes in carpet care drive owners crazy
Stew Cues: by Alene Kennan The interior spaces of yachts are designed to be as comfortable as an owner’s or guest’s home. The furniture, textiles and …
Stew Cues: First challenge is to craft a catchy CV, resume
Stew Cues: by Alene Keenan As a newbie yachtie, the CV/resume is one of the first obstacles to conquer. It is a tool to communicate personal and professional …
Stew Cues: The Continental divide at the dining table is drawn on a ‘zigzag’
Stew Cues: by Alene Keenan When I have had the pleasure of having a meal with the crew while training on board a yacht, I often find non-U.S. crew staring at …
Stew Cues: Silver service protocol depends on preferences
Stew Cues: by Alene Keenan Stews frequently ask what is the correct way to perform silver service. There is more than one proper way to serve, whether from the …
Stew Cues: Brand legacies provide clue to service standard
Stew Cues: by Alene Keenan Thinking of luxury conjures words like “quality” and “price.” Luxury involves craftsmanship and intricate work. It is …
Stew Cues: Purity, traditional processing key to good tequila
Stew Cues: by Alene Keenan In my wine and spirits classes, discussing tequila usually elicits strong responses, both good and bad. Younger, inexperienced …
Stew Cues: Handling costly, fragile crystal can be terrifying
Stew Cues: by Alene Keenan I recently helped outfit a yacht with glassware. The owners found a beautiful set of antique cobalt blue Baccarat glasses. Service …
Stew Cues: Serving cigars takes some know-how
Stew Cues: by Alene Keenan As a nonsmoker, cigar service onboard seemed intimidating to me at first. I’ve found crumbly, dried up cigars in some humidors, …
