Alene Keenan

Alene Keenan has been a megayacht stew for more than 20 years. She teaches at MPT in Ft. Lauderdale and offers interior crew training through her company, Yacht Stew Solutions (www.yachtstewsolutions.com). Download her book, The Yacht Service Bible: The Service Manual for Every Yacht, on her site or amazon.com.

Author Archives

New owners + new crew + high turnover is perfect formula for sheer frustration

First-time American owners, met with a shortage of experienced crew, have had a crash course in the high crew-turnover roller coaster ride that is the bane of the industry.

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Stew Cues: Enjoy the beauty of becoming

Another year has come and gone. The holidays are over and the confetti (if there was any) from New Years celebrations has settled. It was a rough year for many,…

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Stew Cues: Just starting out? Take time to invest in yourself

It’s that time of year again. Boats are returning to Fort Lauderdale after the summer season and prepping for the next round. November to April is the winter season, and…

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Stew Cues: Learning to taste wine

Stew Cues: by Alene Keenan The ritual of wine service onboard includes the presentation of the bottle to the host, opening the bottle, wiping the neck of the bottle, pouring…

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Stew Cues: First step in understanding wine is understanding grapes

Stew Cues: by Alene Keenan Many people are overwhelmed and intimidated around wine. That is no wonder, considering the many vineyards, countries, styles, and prices to choose from. Knowing which…

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Stew Cues: Use this uncertain time to shore up ourselves

Stew Cues: by Alene Keenan Like everyone else these days, yacht owners, captains and crew worldwide are trying to find a way to make sense of what is going on…

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Stew Cues: Finding perfect towels no easy task

Stew Cues: by Alene Keenan One of the biggest challenges of consulting on an interior refit and helping the owners choose from different towel collections is being able to explain…

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Stew Cues: Taking note of crew concerns could ease owner’s grievances

Stew Cues: by Alene Keenan One of the most common grievances that yacht owners have is dealing with crew issues, and high turnover is near the top of the list.…

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Stew Cues: Managing difficult people tricky task

Stew Cues: by Alene Keenan After a hectic holiday charter run, heads of departments take time to assess the relationships among their team. Managing different personalities is a juggling act.…

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Stew Cues: Checklists help interior team stay on task for guest arrivals

Stew Cues: by Alene Keenan At this time of year, season is in full swing. Yachts have moved into position,  and you’ve probably already had at least one charter or…

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