Alene Keenan

Alene Keenan has been a megayacht stew for more than 20 years. She teaches at MPT in Ft. Lauderdale and offers interior crew training through her company, Yacht Stew Solutions (www.yachtstewsolutions.com). Download her book, The Yacht Service Bible: The Service Manual for Every Yacht, on her site or amazon.com.

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About Alene Keenan

Alene Keenan is a veteran chief stew, interior training instructor/consultant, and author of The Yacht Guru’s Bible: The Service Manual for Every Yacht.

Table design, setting key to creating mood for dining

I recently had the privilege of assisting as a guest and sponsor with Aqualuxe Outfitting’s Top Notch Tabletop Challenge 2016 at the Palm Beach Boat Show. With four categories and…

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Tips for stews on being direct with co-workers

Have you ever lived with a crew member who drives you crazy? Sometimes crew values and manners don’t balance out, and it is hard to get along. Should you say…

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Classic cocktails stand the test of time and taste

What exactly is a classic cocktail, and why does it matter to a yacht stew? Classic cocktails stand the test of time. In the early 1800s a cocktail was defined…

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Great stews begin with step-by-step lists to work, train

Last month, we talked about creating a list of items that need to be done every day when in service with guests onboard. We listed 38 standard tasks and reminders…

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Path to being a great stew starts with checklists, practice

Do you ever wonder what other stews think about when they first open their eyes in the morning, especially with the owners or guests onboard? There’s a pretty good chance…

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Yacht crew beat stressful odds with relaxation

I used to think I was pretty calm, but after many years working on yachts, the constant pressures of life onboard got to me. The body responds to stress by…

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New stews get a grip on overwhelm by being organized, prioritized

Being in “service mode” on a yacht can lead to stress, overwhelm and sometimes a few tears. There is a lot to learn in the beginning. Veteran stews can see…

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Tips to keep each guest visit like the first

Every guest visit should feel like the first visit of the day. Here are a few tips to keep the yacht looking fresh. Keep a cloth and spray bottle of…

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Interior crew key to yacht’s image

Interior crew are the front line of boat shows. Here are a few tips to great guest interactions that just might help sell that yacht. Treat everyone in the same…

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Out damned spot! Move fast, but know the way to stain removal

Professional yacht stew have all tried to remove red wine stains from clothing, napkins or carpet. Red wine is, after all, the beverage of choice on many yachts, often served…

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