Crew Coach: Not listening biggest part of communication breakdown
Crew Coach: by Capt. Rob Gannon Good communication – healthy communication – is so important to relationships, both professional and personal, yet it …
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Author Archives
Crew Coach: A trusted confidant key to saving a life
Crew Coach: by Capt. Rob Gannon We all need from time to time throughout our lives a person we can turn to when things get tough. That person can be of great …
Crew Coach: Being the newbie is not easy; don’t be afraid to ask for help
Crew Coach: by Capt. Rob Gannon When we embark on a new career path or even just move around a bit within our profession, we can find ourselves falling into …
Crew Coach: Tread carefully when talk turns to politics
Crew Coach: by Capt. Rob Gannon Here in the U.S., there is a political situation that is dividing the country pretty severely right now. This divide, or …
Crew Coach: Cultivate quiet self-confidence for the best course through life
Crew Coach: by Capt. Rob Gannon Making our way through life with a quiet, healthy self-confidence can be a nice way to go. Trying to steamroll and bark our way …
Crew Coach: De-escalation skills crucial when confronted by angry clients
Crew Coach: by Capt. Rob Gannon Sometimes when working with or just dealing with other people, we encounter the annoyed, disappointed, possibly going-off-the …
Crew Coach: Waiting on opportunity best way to miss it
Crew Coach: by Capt. Rob Gannon I think most of us have heard about opportunity “knocking” at the door. But what if it doesn’t knock, or what if it does …
Crew Coach: Watch out for creativity killers
Crew Coach: by Capt. Rob Gannon New ideas on ways of approaching and accomplishing things can be really valuable, but …
Crew Coach: Self-control crucial to success onboard
Crew Coach: by Capt. Rob Gannon Self-control, the ability to keep disruptive emotions and impulses in check, is a key competence for success, happiness and …
Crew Coach: Watch for role models; they show up anytime
Crew Coach: by Capt. Rob Gannon Are you a role model? How about a mentor? Or let’s phrase it another way, a positive example? All three of these terms, …
