PBIBS19: Use natural items, offer good service, and polish as you go
By Adina Mujica In addition to showcasing terrific talent and lovely table settings, many of the participants in the 2019 TopNotch Tabletop Challenge offered …
Stew Cues
Stew Cues: New hires need to be taught boundaries
Stew Cues: by Alene Keenan Hiring new crew requires more than just vessel familiarization procedures. “Onboarding,” or organizational socialization, is …
Stew Cues: Order of precedence crucial to fine table service
Stew Cues: by Alene Keenan In a recent article, I talked about where to begin service once the guests are at the table. Another important bit of knowledge for …
Stew Cues: Network of contacts key to job hunting
Stew Cues: by Alene Keenan The job market is slow this time of year, especially for new crew. Many boats are still in the Caribbean, but as they return to the …
Stew Cues: Table seating, service order dictated by varying factors
Stew Cues: by Alene Keenan Some of the most frequently asked questions I get regarding mealtimes are how to seat the guests at the table and where to begin …
Stew Cues: Keep New Year’s resolutions on track
Stew Cues: by Alene Keenan Welcome to month two of the new year. On the last day of 2018, when spirits were bright, life seemed full of possibilities and New …
Stew Cues: Advance service skills with detailed knowledge of menus
Stew Cues: by Alene Keenan Learning is one of the most important activities of your life. Most stews reach a point where they want to learn more sophisticated …
Stew Cues: Priceless collectibles on board require special care
Stew Cues: by Alene Keenan People collect things. People on yachts gather expensive things, and we take care of them. Porcelain, ceramics and art glass are …
Stew Cues: Mistakes in carpet care drive owners crazy
Stew Cues: by Alene Kennan The interior spaces of yachts are designed to be as comfortable as an owner’s or guest’s home. The furniture, textiles and …
Stew Cues: First challenge is to craft a catchy CV, resume
Stew Cues: by Alene Keenan As a newbie yachtie, the CV/resume is one of the first obstacles to conquer. It is a tool to communicate personal and professional …
