Owner’s View

Instead of under promising, try over delivering

As in any business, captains and crew are not in complete control of the outcomes of almost anything they do. They cannot control the weather, mechanical malfunctions, vendors, contractors or…

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Foster relationships for mutual trust during customization

Just as in all relationships, trust between owners and crew takes time and effort to develop. But once a mutually trusting relationship has been created, its value in boating is…

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Go ahead yacht captain and crew, please use my stuff

I met an experienced boat owner at the Palm Beach Show. As boat owners tend to do, we quickly got to the topic of crew. While we agreed on many…

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Err on the side of caution: Bring lots of yacht spares and tools

Part of my goal in writing these musings on crew/owner relations is to provide tools to both so they might enhance their mutual relationships and communications. Successful big boating is…

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Benefits can outweigh headaches with right couple

Captains and crew are the most important piece of the big boating puzzle. They make or break the experience for owners every time. No matter how big or fancy a…

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Owner cannot stand in the way between a yacht captain and crew

In the December From the Bridge captains lunch article, captains discussed the chain of command and the state of the crew pool in South Florida. I was struck by the…

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Owners don’t want to hear ‘no’; try ‘yes but…’

Owners of big boats are not generally known to enjoy hearing the word no from anyone. The income required to support our yachting habit is often concurrent with a healthy ego…

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Diverse knowledge, special skills attractive to yacht captains

Ft. Lauderdale’s boat show was awesome. I met lots of new people, toured many great boats and reconnected with old friends and crew, as always. There were even some chairs…

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Dress the part, smile and welcome all to greatest show on earth

This month, captains and crew will have their greatest career opportunity of 2015: attending the Fort Lauderdale International Boat Show. Crew who are not near Ft. Lauderdale should buy a…

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Owner’s gain, crew’s pain when yacht tenders towed

In 30 years of big boating, I had never towed a tender until last season. Now that I have done it, I will not go back to little blow-up boats.…

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