*Stew Cues

Stew Cues: New hires need to be taught boundaries

Stew Cues: by Alene Keenan Hiring new crew requires more than just vessel familiarization procedures. “Onboarding,” or organizational socialization, is important, too. While an appropriate level of knowledge and skills…

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PBIBS19: Use natural items, offer good service, and polish as you go

By Adina Mujica In addition to showcasing terrific talent and lovely table settings, many of the participants in the 2019 TopNotch Tabletop Challenge offered tips for other stews to learn…

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Stew Cues: Order of precedence crucial to fine table service

Stew Cues: by Alene Keenan In a recent article, I talked about where to begin service once the guests are at the table. Another important bit of knowledge for service…

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Stew Cues: Network of contacts key to job hunting

Stew Cues: by Alene Keenan The job market is slow this time of year, especially for new crew. Many boats are still in the Caribbean, but as they return to…

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Stew Cues: Table seating, service order dictated by varying factors

Stew Cues: by Alene Keenan Some of the most frequently asked questions I get regarding mealtimes are how to seat the guests at the table and where to begin service.…

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Stew Cues: Keep New Year’s resolutions on track

Stew Cues: by Alene Keenan Welcome to month two of the new year. On the last day of 2018, when spirits were bright, life seemed full of possibilities and New…

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Stew Cues: Advance service skills with detailed knowledge of menus

Stew Cues: by Alene Keenan Learning is one of the most important activities of your life. Most stews reach a point where they want to learn more sophisticated service abilities.…

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Stew Cues: Priceless collectibles on board require special care

Stew Cues: by Alene Keenan People collect things. People on yachts gather expensive things, and we take care of them. Porcelain, ceramics and art glass are favorite items. The value…

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Stew Cues: Mistakes in carpet care drive owners crazy

Stew Cues: by Alene Kennan The interior spaces of yachts are designed to be as comfortable as an owner’s or guest’s home. The furniture, textiles and materials chosen for the…

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Stew Cues: First challenge is to craft a catchy CV, resume

Stew Cues: by Alene Keenan As a newbie yachtie, the CV/resume is one of the first obstacles to conquer. It is a tool to communicate personal and professional information to…

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