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Stew Cues: Advance service skills with detailed knowledge of menus

Stew Cues: by Alene Keenan Learning is one of the most important activities of your life. Most stews reach a point where they want to learn more sophisticated service abilities.…

Stew Cues: Priceless collectibles on board require special care

Stew Cues: by Alene Keenan People collect things. People on yachts gather expensive things, and we take care of them. Porcelain, ceramics and art glass are favorite items. The value…

Stew Cues: Mistakes in carpet care drive owners crazy

Stew Cues: by Alene Kennan The interior spaces of yachts are designed to be as comfortable as an owner’s or guest’s home. The furniture, textiles and materials chosen for the…

Stew Cues: First challenge is to craft a catchy CV, resume

Stew Cues: by Alene Keenan As a newbie yachtie, the CV/resume is one of the first obstacles to conquer. It is a tool to communicate personal and professional information to…

Stew Cues: The Continental divide at the dining table is drawn on a ‘zigzag’

Stew Cues: by Alene Keenan When I have had the pleasure of having a meal with the crew while training on board a yacht, I often find non-U.S. crew staring…

Stew Cues: Silver service protocol depends on preferences

Stew Cues: by Alene Keenan Stews frequently ask what is the correct way to perform silver service. There is more than one proper way to serve, whether from the left…

Stew Cues: Brand legacies provide clue to service standard

Stew Cues: by Alene Keenan Thinking of luxury conjures words like “quality” and “price.” Luxury involves craftsmanship and intricate work. It is refined and opulent, often handmade and tailored for…

Stew Cues: Purity, traditional processing key to good tequila

Stew Cues: by Alene Keenan In my wine and spirits classes, discussing tequila usually elicits strong responses, both good and bad. Younger, inexperienced students may say that it tastes gross,…

Stew Cues: Handling costly, fragile crystal can be terrifying

Stew Cues: by Alene Keenan I recently helped outfit a yacht with glassware. The owners found a beautiful set of antique cobalt blue Baccarat glasses. Service for 12 included 84…

Stew Cues: Serving cigars takes some know-how

Stew Cues: by Alene Keenan As a nonsmoker, cigar service onboard seemed intimidating to me at first. I’ve found crumbly, dried up cigars in some humidors, while other boats have…