*Stew Cues
Do not take micromanagement personally
Interior crew should make this their New Year’s Resolution No. 1: Resolve not to take micromanagement personally. When you are a new crew member, it may seem like your boss…
Cut flowers last longest when conditioned first
BOX Homemade floral preservative * 2 tsp sugar, 1/2 tsp bleach, 1/4 tsp alum, 1 quart water * 2 tbsp white vinegar, 2 tsp sugar, 1/2 tsp bleach, 1 quart…
Leaders need HELM-style training, licensed or not
With the advent of the HELM leadership course requirements coming into effect, members of the yachting industry are taking notice. As a chief stew, I have seen instances of crew…
Turn off Below Deck and see The Butler
For a glimpse of truly dignified service, the movie “The Butler” is a must see. The movie is based upon a newspaper article about Eugene Allen, a butler who served…
Keeping your integrity at work
I am happy that the reality TV show “Below Deck” has created a buzz. Even the man next to me on the plane had seen it. He was the captain…
Training puts crew on top
After attending the premier party for the new Bravo series “Below Deck”, it is easy to see why training is so important. Although I enjoyed the show and especially the…
Yachts in business of service work
Economists worldwide divide the products of economic activity into two categories: goods and services. In a nutshell, some industries produce goods (tangible objects) such as groceries, jewelry, shoes and yachts.…
Food poisoning and accidents reduced with care
When we think of accidents on yachts, we think of major incidents such as a hatch falling and crushing someone’s fingers, a watertight door closing on a crew member’s leg,…
Keenan publishes The Yacht Service Bible
Yacht stew Alene Keenan announced the publication of her ebook, “The Yacht Service Bible: The Service Manual for Every Yacht.” Founder and CEO of Yacht Stew Solutions, Keenan compiled her…
The best way for stews to handle money
There are several factors to take into account when choosing the best method for stews to handle money onboard, and the size of the yacht is one of them. The…
